Use this troubleshooter step for cancelling or managing your subscription.
You would have received a welcome email detailing which biller you purchased your subscription from, your login details and a link to visit the biller for managing your subscription(s).
To learn about the state of your account or to make any changes, please visit one of the following links to your biller:
(Remember: your welcome email will have contained which biller you signed up through)
(links open in new window)
You may contact our support team directly by clicking "Submit a request' at bottom of this article for subscription cancellations and/or management if you:
- Do not know who your biller is, or
- Are unable to manage your subscription, or
- Wish to explain why you are cancelling so we may offer any solutions.
- Please allow up to 24 hours for a response -