Bob

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Ashgaoy

• February 16, 2020 18:19

I did not find a code in an email. Can you help me?

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  Coconutcave

  • February 18, 2020 21:00

  Hi Bob,

  This is the same thing with me. So I sent requests three times and they kept telling me to check all my settings. Yet I was a member about 6-12 months ago and had no problems. I haven't changed any of my settings. Has anybody answered you? please let me know.

  Coconutcave is my name on this support site.

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  Coconutcave

  • February 18, 2020 22:00

  Hi Bob,

  I finally found my code in my spam file which I didn't know existed. This is only for gmail though. with mail open you go  to the left side and scroll down the Label list to the bottom and then click "More". Then scroll down until you see spam folder. click and open and there should be your code in an email that says Secure Login. Good Luck, I hope you have gmail. Otherwise if you are using another email, you can google search "How to open my spam email".

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  Bogato

  • March 06, 2020 14:05

  Hi,

  Me too,i got the same problem's i also send them message without answer!

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  Coconutcave

  • March 09, 2020 00:40

  Hey Bogato, 

  Did you read my return comment to Bob above? I explain how to find your email if you have Google Chrome. It is in the spam folder which I tell how to find above.

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  dontyouthink

  • March 31, 2020 10:40
  • Edited

  Same problem,
  My mail box is webmail.free.fr, I can received all the mails but the one with the code :/
  And there's nothing in my spams.

  So I can't login and nobody does answer to me!!

  This is very annoying, does anyone have a solution?

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  Sonatine

  • March 31, 2020 13:23

  Same issue here, can't login due to not receiving any code. Checked spam filters and everything.  Got ticket open but no response in 2 days...

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